Rapid Technic AG

Rapid needed a better warranty solution, as their manual process was too time-consuming. They were looking for a better method to process claims more efficiently.

Rapid decided to implement Halifax because the system was an exact fit for their warranty process. To support a fully automated workflow, Rapid chose an integrated implementation with SAP.

With Halifax, Rapid finally achieved their goal of minimising administrative work and spending more time communicating with their customers.