Reesink has decided to implement Halifax in the short term. With Halifax, Reesink will further professionalize its after-sales business and improve communication with its global dealer network.
Other benefits for Reesink Production will be to get more time to focus on important matters, like supporting their dealers, a more profound analysis of the warranty cases, and a reduction of their warranty costs.
Reesink Production is part of Royal Reesink, one of Europes largest distributors of high-quality machinery and components for agriculture, logistic warehousing, and the construction equipment industry.
At some point, Trioliet decided to optimize its warranty process. Halifax has been a great investment since Trioliet has saved 75% of their processing times on warranty claims.More