Stertils head office in the Netherlands develops, designs and produces the unique Stertil-Koni and Stertil Dock Products. These are sold and marketed worldwide through an extensive network of subsidiaries, distributors and dealers in the United States, Europe and Asia.
Stertil BV is the international market leader in heavy-duty vehicle lifting systems and high quality solutions for loading docks. After a short orientation process Stertil chose Halifax to optimize and automate their global warranty process. One of the greatest benefits for Stertil is the direct feedback and transparency, which gives them the opportunity to improve the communication with their dealers and distributors worldwide.
Rapid decided to implement Halifax because the system was an exact fit for their warranty process. To support a fully automated workflow, Rapid decided for an integrated implementation with SAP.
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