Training

Pricing

For using our standard software, there is the option of a perpetual license or a monthly subscription model. We also offer additional consultancy services, such as hosting or customization. Click on the button below to request our pricing model.

Pricing components

Basic functionality

Implementation

Managed Hosting

Customization

Updates and maintenance services

Unlimited number of users

Optional

Implementation in 1 month

With Halifax, we would like to keep things as simple as possible. Based on standard functionality, this system is up and running in just one month. See the implementation of Halifax in three steps:

Installation

Use Halifax on-premise or as a hosted solution. We make sure the application is tested on forehand.

Integration

We use a simple technique for integrating with your ERP system and providing you with the technical specifications for the data exchange to organize the necessary data collection.

We provide a workshop to instruct all your employees about the different features and give you practical advice how to rollout this system to your dealer network.

Kemper about the benefits of using the Warranty Portal Halifax

Kemper focuses on the development and production of headers for self-propared forage harvesters of all major branches. Customer satisfaction is a key priority for Kemper. Kemper was searching for a way to optimize their warranty process. Their dealers recommended Halifax as very logical and user friendly. So far Kemper has saved 80% of the processing time and the dealers are very positive about the easy warranty process.

The Warranty Portal of Trioliet

Trioliet always seeks to improve quality and efficiency, and at some point they optimized the process of dealing with warranty claims. The new system replaces the prior use of manual, time consuming procedures, using Excel sheets. The warranty portal offers transparency for all involved parties, it saves time for Trioliet, as well as their clients. The Warranty Portal is seamlessly integrated in the ERP software of Trioliet, the data synchronizes every night. Trioliet highly recommends the Warranty Portal, because it’s easy to use and constantly offers a clear overview of what’s happening with all warranty claims.

Halifax is part of a broader vision that AVR had developed to optimize their service processes

AVR started to use the Halifax platform about a year ago. They abandoned the initial plan to implement the service cloud modules from their SAP system. Even though an integrated SAP solution should offer benefits, the Return On Investment proved to be challenging for AVR. The shorter ROI, combined with the simple and more suitable workflow that Halifax offers, made AVR’s decision to go for Halifax.

Reesink Production reduced 70% of their lead time since using Halifax

Reesink decided to implement Halifax, because they spent too much time on warranty claims and they noticed Halifax was already used by several manufacturers and dealers in their industry. The implementation of Halifax was a succes; the portal was live within 2 months. After one year, Reesink concludes that processing a claim with Halifax is 4 times quicker than before. The lead time of their claims is reduced by 70% and the dealers are pleased with the easy warranty process at Reesink now.