Reisch has recently started their journey of digital transformation. The new appointed After Sales Manager Patrick Bablick created a clear vision for his service department. Bablick is convinced that Reisch need to implement digital service tools in the coming years to stay competitive and increase their service levels towards their dealers and customers.
After exploring several software suppliers, Reisch chose Halifax as their new solution, because it matched with their long-term vision of service quality.
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Kemper about the benefits of using Halifax
Previously, Kemper had a manual warranty process. Claims were received via emails and phone calls. With Halifax, they finally found an optimized solution for the warranty process.
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