Reisch has recently started their journey of digital transformation. The new appointed After Sales Manager Patrick Bablick created a clear vision for his service department. Bablick is convinced that Reisch need to implement digital service tools in the coming years to stay competitive and increase their service levels towards their dealers and customers.
After exploring several software suppliers, Reisch chose Halifax as their new solution, because it matched with their long-term vision of service quality.
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Why Halifax has been a good investment for Trioliet
At some point, Trioliet decided to optimize its warranty process. Halifax has been a great investment since Trioliet has saved 75% of their processing times on warranty claims.
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