Reisch Fahrzeugbau GmbH

Reisch is a mid-sized German manufacturer of agricultural- and commercial vehicles. Their machines are sold via a global dealer network.

Reisch has recently started their journey of digital transformation. The new appointed After Sales Manager Patrick Bablick created a clear vision for his service department. Bablick is convinced that Reisch need to implement digital service tools in the coming years to stay competitive and increase their service levels towards their dealers and customers.

After exploring several software suppliers, Reisch chose Halifax as their new solution, because it matched with their long-term vision of service quality.


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Halifax is a very efficient solution for AVR and its dealers

The current way of handling warranty claims was no longer sustainable for AVR. In addition to producing more machines every year, they also need to support more dealers due to entering new markets.


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