Egholm chose to use Halifax as their new warranty platform
It was time for Egholm to renew its claim system. Egholm needed a plug-and-play system with minimum maintenance. Halifax has many of the functions they had imagined for their next claim system. It was an easy decision to go with Halifax.
Egholm expects to optimize their handling time and, with the intuitive interface, include more people in the claim handling process.
They are looking forward to seeing the effect of their new system and the benefits from the statistics that their data will give them. The process from start to implementation has been great, and Data Access has delivered what was agreed on.
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Halifax is a very efficient solution for AVR and its dealers
The current way of handling warranty claims was no longer sustainable for AVR. In addition to producing more machines every year, they also need to support more dealers due to entering new markets.
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