Rapid Technic AG

Rapid is a Swiss manufacturer of agricultural- and municipal equipment. Since 1926 they produce machines that simplify the work of people around the world.

 

Rapid needed a better warranty solution, as their manual process was too time-consuming. They were looking for a better method to process claims more efficiently.
Rapid decided to implement Halifax because the system was an exact fit for their warranty process. To support a fully automated workflow, Rapid chose an integrated implementation with SAP.
With Halifax, Rapid finally achieved their goal of minimising administrative work and spending more time communicating with their customers.

 

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