Rapid needed a better warranty solution, as their manual process was too time-consuming. They were looking for a better method to process claims more efficiently.
Rapid decided to implement Halifax because the system was an exact fit for their warranty process. To support a fully automated workflow, Rapid chose an integrated implementation with SAP.
With Halifax, Rapid finally achieved their goal of minimising administrative work and spending more time communicating with their customers.
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Italian manufacturer of agricultural equipment adopts Halifax as new service solution
Alpego's philosophy is based on product improvement and constant innovation. One of their main goals is to strive for service excellence.
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