Rapid Technic AG

Rapid is a Swiss manufacturer of agricultural- and municipal equipment. Since 1926 they produce machines that simplify the work of people around the world.


Rapid needed a better warranty solution, as their manual process was too time-consuming. They were looking for a better method to process claims more efficiently.
Rapid decided to implement Halifax because the system was an exact fit for their warranty process. To support a fully automated workflow, Rapid chose an integrated implementation with SAP.
With Halifax, Rapid finally achieved their goal of minimising administrative work and spending more time communicating with their customers.


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Leading manufacturer of welding equipment choose Halifax as their new warranty portal

Lorch Schweißtechnik is a global brand and German manufacturer of welding equipment. Producing innovative solutions, Lorch recently introduced new robot technology for automated welding as a first step toward Industry 4.0.


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